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Shipping Policy

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Shipping & Delivery Policy (Digital Products)

Last Updated: 4th Feb, 2025

This Shipping & Delivery Policy applies to all digital products and services purchased on www.pmbausa.com, operated by PMBAUSA LLC.

  1. Nature of Delivery

PMBAUSA LLC does not ship any physical products.
All offerings on this website are digital in nature, including:

  • Online training programs
  • Demo sessions and webinars
  • Certification and fellowship programs
  • Digital study materials
  • Recorded sessions and learning resources
  1. Mode of Delivery

Access to purchased digital products is provided through one or more of the following:

  • Email communication to the registered email address
  • Online Learning Management System (LMS) login credentials
  • Live virtual sessions via approved platforms
  • Downloadable or streaming digital content

No physical delivery, courier service, or postal shipment is involved.

  1. Delivery Timeline
  • Access details are typically shared within 24–72 hours of successful payment confirmation
  • For scheduled programs, access may be provided closer to the program start date
  • Demo session access details are shared prior to the scheduled date and time

Delays may occur due to:

  • Verification requirements
  • Technical or system issues
  • Incorrect or incomplete user information
  1. User Responsibility

Users are responsible for:

  • Providing a valid and active email address
  • Checking spam or junk folders for access emails
  • Ensuring reliable internet and compatible devices

PMBAUSA LLC is not responsible for delays caused by incorrect contact details or user-side technical issues.

  1. Non-Delivery Issues

If access details are not received within the stated timeline, users must contact support at: [email protected]

Include:

  • Full name
  • Registered email ID
  • Program name
  • Payment reference or transaction ID

Support requests without payment details may experience delays.

  1. No Shipping Charges

Since all products are digital:

  • No shipping or delivery charges apply
  • All fees listed on the website are inclusive of digital delivery
  1. Payment Processing

All payments on www.pmbausa.com are processed securely through Razorpay or other authorized payment partners.

PMBAUSA LLC does not store users’ banking or card details.

  1. Policy Updates

PMBAUSA LLC reserves the right to modify this Shipping & Delivery Policy at any time.
Changes will be effective immediately upon posting on the website.

Contact Information

For delivery-related queries or support:

PMBAUSA LLC
Website: www.pmbausa.com
Email: [email protected]